Cyprus UPS System Project

In early 2022, our team partnered with a leading automation equipment manufacturer in Nicosia, Cyprus, to provide comprehensive wire and cable solutions for their new UPS (Uninterruptible Power Supply) system project. The client specializes in designing and installing automated production lines for the local manufacturing industry, and their new UPS system was critical to ensuring uninterrupted power supply for sensitive automation equipment, preventing production downtime and data loss caused by power outages. As a professional wire and cable exporter with years of experience in international projects, we successfully addressed the client’s core pain points and delivered a tailored solution that met EU standards and local certification requirements, earning high recognition from the client.

1. The Client’s Urgent Needs and Pain Points

The client’s project was focused on upgrading their existing automation workshop with a new UPS system, which required reliable, high-performance wires and cables to connect the UPS unit to the automation equipment, distribution cabinets, and power grid. Cyprus, as an EU member state, has strict requirements for electrical products, including mandatory compliance with CE, LVD, and EMC directives, as well as local CYS certification standards. The client faced several key challenges that threatened the smooth progress of the project.

First, the client struggled to find a reliable supplier that could provide a full range of cables matching their specific requirements. They needed three main types of cables: NYM-O for fixed indoor power transmission, H07VV-F for flexible connections between the UPS and automation equipment, and MV cables for high-voltage power input. Many suppliers could only provide one or two types of these cables, requiring the client to cooperate with multiple vendors, which increased coordination costs and delivery risks.

Second, the client had concerns about product quality and certification compliance. Previous experiences with low-quality cables had led to frequent power failures and equipment malfunctions, resulting in significant production losses. They needed cables that not only met EU standards but also had the necessary certifications to pass local inspections. Additionally, the client was worried about the compatibility of the cables with their UPS system, as improper cable selection could affect the system’s stability and lifespan, especially given Cyprus’ frequent voltage fluctuations and aging grid infrastructure.

Third, the project had a tight timeline, and the client needed the cables delivered quickly to avoid delaying the UPS system installation and workshop upgrade. They also required a supplier with experience in similar UPS and automation projects, as they wanted to minimize communication costs and ensure the solution was tailored to their specific needs.

2. Matching Cables to Project Requirements

After in-depth communication with the client, our team analyzed their project details, including the UPS system’s power capacity, the automation equipment’s power demands, and the installation environment (indoor, partial outdoor exposure). We proposed a comprehensive solution centered on the three core cable types, with specific specifications tailored to their needs, and highlighted why our products were the best choice compared to alternatives.

For the fixed indoor power transmission needs, we recommended NYM-O cables in multiple sizes: 3x2.5mm², 3x4mm², and 3x6mm², with a total quantity of 850 meters. NYM-O cables are ideal for this scenario because they feature PVC insulation and a robust outer sheath, ensuring excellent flame retardancy and resistance to chemical corrosion, which is crucial for the industrial workshop environment. Unlike ordinary PVC cables, NYM-O has a smaller bending radius, making it easy to install in tight spaces around distribution cabinets and automation equipment. It also meets the RoHS standard, containing no harmful substances, which aligns with the client’s environmental requirements.

For the flexible connections between the UPS unit and the automation equipment, we provided H07VV-F cables in sizes 2x1.5mm², 2x2.5mm², and 4x2.5mm², totaling 6200 meters. H07VV-F is a flexible copper conductor cable with PVC insulation and sheath, designed for environments that require frequent movement or bending. Compared to rigid cables, it offers better flexibility and durability, reducing the risk of cable breakage due to equipment vibration or installation adjustments. Its rated voltage of 450/750V ensures stable power transmission, even during voltage fluctuations common in Cyprus’ power grid.

The most critical part of the solution was the MV cables, which are responsible for transmitting high-voltage power to the UPS system. We provided 1x250mm MV cable with a length of 380 meters, along with additional MV cables in sizes 1x120mm² and 1x185mm². The 1x250mm MV cable was selected for its high current-carrying capacity and excellent insulation performance—featuring EPR insulation and a copper tape screen, it can withstand 35KV voltage, making it suitable for feeder circuits in industrial installations. Compared to smaller-sized MV cables, the 1x250mm ensures that the UPS system receives a stable, uninterrupted high-voltage power supply, even during peak load periods, and its robust construction prevents short circuits and power leaks, which are critical for protecting sensitive automation equipment.

To address the client’s concerns about product compatibility and quality, we offered free sample services: we sent 5-meter samples of each cable type for the client to test in their lab, verifying compatibility with their UPS system and confirming compliance with local standards. Our team also provided detailed technical documentation, including product specifications, test reports, and certification documents, to ensure full transparency.

3. Certifications and Quality Control

As an experienced wire and cable exporter, we understand that certification and quality control are non-negotiable for EU projects, especially in Cyprus. All our cables—including NYM-O, H07VV-F, and the MV cable—hold full EU certifications, including CE (conforming to LVD 2014/35/EU and EMC 2014/30/EU directives), TUV, VDE, and CYS certification, which is mandatory for electrical products entering the Cyprus market. Our CYS certification ensures that our products meet local technical standards and pass the strict inspections of the Cyprus Standards Organization, eliminating the client’s concerns about customs clearance and project approval.

In addition to certifications, we implement strict quality control throughout the production process. From selecting high-purity copper conductors to using high-grade PVC and EPR insulation materials, every step is monitored by professional technicians. We conduct multiple tests on each batch of cables, including voltage withstand tests, insulation resistance tests, and flame retardancy tests, ensuring that the products meet or exceed international standards. For the 1x250mm MV cable, we conducted additional short-circuit current tests to verify its ability to withstand sudden power surges, which is critical for UPS system safety in Cyprus’ unstable power grid.

4. Fast and Efficient, Meeting Tight Timelines

The client emphasized the need for fast delivery to avoid delaying their project timeline, and we prioritized this requirement throughout the process. After the client confirmed the sample test results and placed the order, we immediately started production, leveraging our efficient production line and sufficient raw material inventory to shorten lead times. We optimized our production schedule to ensure that all cables—including the custom-sized 1x250mm MV cable—were produced and tested within the shortest possible time.

We also collaborated with a reliable international logistics partner with extensive experience in exporting to Cyprus, ensuring smooth customs clearance and fast delivery. The entire delivery process was closely monitored, and we provided the client with real-time logistics updates, so they could track the shipment’s progress. Despite the complexity of the order (multiple cable types and sizes), we delivered all products well ahead of the client’s expected timeline, allowing them to proceed with the UPS system installation without any delays. The fast delivery not only met the client’s urgent needs but also demonstrated our ability to handle time-sensitive international projects.

5. Stable Operation and Client Satisfaction

After the cables were delivered and installed, the client’s UPS system was successfully put into operation. The NYM-O cables provided stable fixed power transmission, with no signs of overheating or insulation damage even after months of continuous use. The H07VV-F cables’ flexibility ensured easy installation and reliable connection between the UPS and automation equipment, reducing the risk of cable failure due to vibration. Most importantly, the 1x250mm MV cable delivered stable high-voltage power, ensuring that the UPS system could quickly switch to backup power during power outages, preventing production downtime and equipment damage.

The client reported that the project met all their expectations: the cables were fully compatible with their UPS system, passed all local inspections, and the fast delivery ensured the project was completed on time. The stable performance of our cables has significantly reduced the risk of power-related equipment malfunctions, saving the client time and maintenance costs. They also noted that working with a single supplier for all cable needs simplified coordination and reduced project costs, compared to their previous experience with multiple vendors.

6. Cooperation Value and Client Feedback

This cooperation was more than just a product sale—it was a partnership focused on solving the client’s actual problems. Our core advantages—extensive experience in UPS and automation projects, full product range, free sample services, and complete certifications—addressed all the client’s pain points. The client appreciated our professional technical support, from the initial solution design to the post-delivery follow-up, and recognized that our cables offered better quality and reliability compared to other suppliers they had considered.

The client’s satisfaction with our products and services has laid the foundation for long-term cooperation. They have since expressed interest in partnering with us for their future automation projects, as they trust our ability to deliver high-quality, compliant cables and efficient service. This case also demonstrates our strength in the Cyprus market and our commitment to providing tailored solutions for international clients in the automation and UPS industry.

7. Choose Us for Your Cyprus Wire Export Needs

If you are a business in Cyprus or other EU countries looking for reliable, high-quality wires and cables for your UPS system, automation equipment, or other industrial projects, we are your ideal partner. We specialize in exporting NYM-O, H07VV-F, MV cables, and a full range of other industrial cables, all with complete EU and local certifications. Our team has extensive experience in international projects, especially in the automation and UPS sectors, and we can provide tailored solutions based on your specific needs.

We offer free sample services to ensure product compatibility, fast delivery to meet your project timelines, and professional technical support throughout the entire cooperation process. Don’t let cable quality, certification issues, or delivery delays hinder your project—contact us today to discuss your requirements and get a customized quote.

Contact Us

Dongguan Greater Wire & Cable Co., Ltd.

Tel/WhatsApp/WeChat: +86 135 1078 4550 / +86 136 6257 9592

Email: manager01@greaterwire.com